The 3-N model classifies employees in terms of their learning orientation into three categories: natural learners (20 per cent), neutral learners (60 per cent) and negative learners and 20 per cent).
According to the 3-N model, the proportion of these three categories remains stable across organisations. Through sustained efforts in creating intrinsic interest in their work profile, it is possible to convert neutral learners into natural learners.
Even negative learners - at least a majority of them - are negative only with the kind of work that have been assigned to them but would welcome change readily if the benefits are communicated to them properly.
In order to demonstrate their skills and knowledge in change management, HR professionals can play a major role to support, and even to lead change in the organization. These four roles that would have an impact on 60% neutral learners & 20% negative learners are:
- Chess Master